Who we are
Nentiq is a product studio operating from Dubai, UAE and Noida, India. This policy covers nentiq.com and the project tools we run for clients.
For data-protection questions, write to legal@nentiq.com.
What we collect
We collect only what we need to reply to you and run a project.
- Name and email you submit
- Project details you send us
- Business contact and billing details
- Aggregated analytics: page views, referrer, country
- Server logs, including IP address
Why we use it
To answer enquiries, prepare proposals, deliver contracted work, invoice, and keep records required by law. We do not sell personal data and we do not run advertising profiles.
Legal basis
Where GDPR applies, we rely on legitimate interest for replying to business enquiries and for counting visits in a way that cannot identify anyone, contract performance for delivery and billing, and legal obligation for accounting records.
Sharing and processors
We use a small set of vendors to run the business — hosting, email, analytics, accounting and code hosting. Each is bound by a data-processing agreement. We share client data with no one else unless the law requires it.
How long we keep it
Enquiries that don't become projects: 24 months. Project records and contracts: seven years, as required for tax and audit. Analytics: 14 months. Server logs: 30 days.
Your rights
You can ask for a copy of your data, correction, deletion, restriction, or to object to processing. Write to legal@nentiq.com and we will respond within 30 days.
- Access and portability
- Correction
- Erasure
- Restriction and objection
- Complaint to your supervisory authority
Transfers and security
Data may be processed in the UAE, India and the EU. Transfers use standard contractual clauses where required. Access is limited to the people working on your project, all accounts use two-factor authentication, and data is encrypted in transit and at rest.
Changes
We post changes on this page with a new date at the top. Material changes affecting existing clients are also sent by email.